I was invited to attend the annual dinner of the Scottish Motor Trade Association, which was held in Glasgow on Thursday evening.
An excellent evening was had in true traditional Scottish style, the picture above is the master of ceremonies addressing the haggis, tasted good too..
My reason for telling you this? SMTA President Mr Sandy Burgess used his dinner speech to confirm SMTA support for the Code - significant support indeed.
Sandy was very clear in his words to the Scottish motor trade, so thank you Sandy and Douglas Robertson, your support is most welcome.
An excellent evening was had in true traditional Scottish style, the picture above is the master of ceremonies addressing the haggis, tasted good too..
My reason for telling you this? SMTA President Mr Sandy Burgess used his dinner speech to confirm SMTA support for the Code - significant support indeed.
Sandy was very clear in his words to the Scottish motor trade, so thank you Sandy and Douglas Robertson, your support is most welcome.
Wednesday and an invitation to speak at a regional meeting of the RMIF, held at the Williams F1 Conference Centre just outside Oxford, who I'm sure you'll agree posses the best hedge you'll ever see!
The conference was pretty good too. We discussed the Code and RMIF support for it and had a good session with around 50 members, who were keen to know more.
Each time I speak at this kind of event it strikes me how important it is for people to be able to hear about the Code first hand - there are always lots of questions and good debate - most people have an opinion and we need to talk it through and allow people the opportunity to understand why it is so important.
So all in all, raising awareness through talking and meeting people was the flavour of Wednesday and Thursday this week - oh, I also managed to pop in on the team that run the consumer advisory and conciliation service while I was in Glasgow.
It's great to be around the place for a while and listen to them advising motorists and helping people. The majority of calls we are receiving are from consumers who need to get some good solid advice regarding a particular circumstance, or people who need to know more about what they are entitled to - sure we are receiving some valid complaints and addressing them through the conciliation service but to date this has been very few, which is the way it should be, I'm sure you'll agree.
The team in Glasgow have also started calling potential subscribers as well now, so if you haven't already signed up - do so or they'll be after you!
http://service.motorindustrycodes.co.uk/garages/home.html
All the best
Chris
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