We all know that the majority of garages are like Sue Somerville here - from Tutts in Dorking, responsible business operators. But if you are looking for a garage to use how would you know?
Word of mouth? Yellow pages? Local paper? Take your chances really, don't you. I know that you can trust your instinct, talk to the garage owner and get a feel for their approach and make a decision based upon the detail they give you. Fair enough, for most of the time, but what if it then all goes wrong?
Well, I'm afraid to say that you pay your money, you take your chance.
There is a better way, go to http://www.motorindustrycodes.co.uk/ and use the Garage Finder facility to locate a garage in your area that has signed up to the Motor Industry Code of Practice for Service and Repair.
If you do business with a Code subscribing garage you can be sure they are a responsible business operator, committed to providing customer service in line with the requirements of the Code and if something should go wrong, you have the Motor Codes Advisory and Conciliation Service to fall back on for expert advice and dispute resolution.
Why risk a rip off? You can trust a Motor Codes garage.
Word of mouth? Yellow pages? Local paper? Take your chances really, don't you. I know that you can trust your instinct, talk to the garage owner and get a feel for their approach and make a decision based upon the detail they give you. Fair enough, for most of the time, but what if it then all goes wrong?
Well, I'm afraid to say that you pay your money, you take your chance.
There is a better way, go to http://www.motorindustrycodes.co.uk/ and use the Garage Finder facility to locate a garage in your area that has signed up to the Motor Industry Code of Practice for Service and Repair.
If you do business with a Code subscribing garage you can be sure they are a responsible business operator, committed to providing customer service in line with the requirements of the Code and if something should go wrong, you have the Motor Codes Advisory and Conciliation Service to fall back on for expert advice and dispute resolution.
Why risk a rip off? You can trust a Motor Codes garage.
All the best
Chris
Chris
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