Tuesday, 2 November 2010

October customer satisfaction 96%




1,822 customers completed surveys regarding their experience at Motor Codes subscribing garages during the month of October and returned an impressive 96% satisfaction score.

Continued evidence that you can trust in a Motor Codes subscriber to deliver satisfaction and customer service. 

If you're looking for a local garage to do business with that you can trust, look no further than the Motor Codes Garage Finder at http://www.motorcodes.co.uk/

These garages commit to the Government backed Code of Practice for Service and Repair which actually requires them to continually demonstrate that their performance is good - what better way of marketing their business to motorists?

While 96% across the board is great, there is always room for improvement, that's why every Motor Codes subscriber can access their survey returns in real time. This allows them to address any consumer concerns directly and swiftly and rely on the feedback of their customers to help improve and market their business.

All the best
Chris

1 comments:

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Customer Satisfaction Questionnaires