Another excellent month sees customer returns increase by 36% against October 2010.
With the two key questions - overall satisfaction and would you recommend - returning a healthy 94% and 96% respectively, there is every reason to make sure your garage is a Motor Codes subscriber and allowing you to provide feedback on your experience.
As an industry benchmark there is no more direct scrutiny with returns feeding individual Garage Ratings within 5 minutes of their return.
Transparent business operations is the key to consumer confidence, question for garage owners is, why wouldn't you?
All the best
Chris
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